WE HAVE CREATED THIS PRIVACY POLICY (THE “PRIVACY POLICY”) IN ORDER TO LET YOU KNOW WHAT INFORMATION WE COLLECT DURING THE USE OF OUR WEBSITE [WWW.CLIENTSANDSUCCESS.COM] (THE “WEBSITE”). WE ARE COMMITTED TO RESPECTING AND PROTECTING THE PRIVACY OF THE USERS OF OUR SERVICES AND WEBSITES, HOW THIS INFORMATION IS COLLECTED AND HOW IT IS USED/PROCESSED. HOW WE COLLECT, STORE AND USE THE INFORMATION WILL BE CONTINUALLY ASSESSED AGAINST NEW TECHNOLOGIES, BUSINESS PRACTICES, AND YOUR CHANGING NEEDS.

BY VISITING THE WEBSITES, YOU ACCEPT AND AGREE TO THE TERMS AND CONDITIONS OF THE WEBSITES PRIVACY POLICY. IN PARTICULAR, YOU CONSENT TO OUR COLLECTION AND USE OF YOUR PERSONAL INFORMATION AS DESCRIBED IN THE WEBSITES PRIVACY POLICY.

WE RESERVE THE RIGHT TO AMEND THIS PRIVACY POLICY AT ANY TIME. ANY CHANGES TO THIS PRIVACY POLICY WILL BE POSTED ON THIS PAGE SO THAT YOU ARE ALWAYS AWARE OF THE CURRENT INFORMATION COLLECTION AND USAGE PRACTICES ASSOCIATED WITH YOUR USE OF THE WEBSITES. YOUR USE OF THE WEBSITES IS ALSO GOVERNED BY THE TERMS OF USE.

PLEASE READ THIS PRIVACY POLICY CAREFULLY, AND ANY DISPUTE OVER PRIVACY IS GOVERNED BY THIS PRIVACY POLICY.

HOW AND WHAT INFORMATION WE COLLECT

WE MAY COLLECT AND STORE PERSONAL OR OTHER INFORMATION THAT YOU VOLUNTARILY SUPPLY TO US ONLINE WHILE USING THE WEBSITES. WE DO NOT COLLECT PERSONALLY IDENTIFIABLE INFORMATION, E.G., NAME, E-MAIL ADDRESS, CONTACT OR SIMILAR INFORMATION UNLESS YOU CHOOSE TO PROVIDE IT TO US. TO THE EXTENT THAT WE PROCESS YOUR PERSONAL INFORMATION BASED ON YOUR CONSENT, YOU MAY WITHDRAW YOUR CONSENT AT ANY TIME AS STATED BELOW.

WE PROVIDE COUCHING SERVICES FOR ONLINE BUSINESSES, WHICH SHALL INCLUDE MENTORING AND ONLINE MARKETING CONSULTING.

TO ENABLE PAYMENT, WE COLLECT AND STORE NAME, ADDRESS, TELEPHONE NUMBER, EMAIL ADDRESS, CREDIT CARD INFORMATION, AND OTHER BILLING INFORMATION. THIS INFORMATION WILL ONLY BE SHARED WITH THIRD PARTIES WHO FACILITATE COMPLETION OF THE PURCHASE TRANSACTION, SUCH AS BY FULFILLING ORDERS AND PROCESSING CREDIT CARD PAYMENTS.

WE WILL NOT DISCLOSE YOUR BILLING AND/OR CREDIT CARD INFORMATION UNLESS REQUIRED BY LAW OR A COURT ORDER, OR UNLESS DISCLOSURE IS REQUIRED TO ADDRESS AND ISSUE IMPLICATED BY THE FINANCIAL TRANSACTION (I.E., DETAILS ABOUT THE TRANSACTION MAY BE DISCLOSED TO LAW ENFORCEMENT IN CASE YOU FILE A COMPLAINT FOR AUTHORIZED USE).

USE OF COLLECTED INFORMATION

THE INFORMATION WE COLLECT IS USED FOR A VARIETY OF PURPOSES, SUCH AS:

- CUSTOMIZE FEATURES ADVERTISING THAT APPEARS ON THE WEBSITES; AND, MAKING OTHER OFFERS AVAILABLE TO YOU VIA EMAIL, DIRECT MAIL OR OTHERWISE.

- TO ENABLE US TO PROVIDE YOU BETTER SERVICES;

- TO ENABLE YOUR USE OF OUR SERVICES IN THE WEBSITES;

- FOR PRODUCT DEVELOPMENT PURPOSES.

PLEASE KEEP IN MIND THAT WHENEVER YOU VOLUNTARILY MAKE YOUR PERSONAL INFORMATION AVAILABLE FOR VIEWING BY THIRD PARTIES ONLINE – SUCH AS WEBLOGS, CHAT AREAS ETC. WE CANNOT BE RESPONSIBLE FOR ANY UNAUTHORIZED THIRD-PARTY USE OF SUCH INFORMATION.

COOKIES

WE MAY USE “COOKIES,” OR SIMILAR TECHNOLOGIES WHICH ALLOW US TO MANAGE ACCESS TO AND USE OF THE SERVICES, RECOGNIZE YOU AND PROVIDE PERSONALIZATION, AND HELP US UNDERSTAND HOW PEOPLE USE THE OUR SERVICES. YOU MAY NOT BE ABLE TO ACCESS CERTAIN AREAS OF OUR WEBSITES, IF YOUR COMPUTER DOES NOT ACCEPT COOKIES FROM US.

FOR YOUR INFORMATION, “COOKIES” ARE SMALL FILES THAT YOUR WEB BROWSER PLACES ON YOUR HARD DRIVE FOR RECORD-KEEPING PURPOSES. BY SHOWING HOW AND WHEN VISITORS USE THE WEBSITES, COOKIES HELP US DELIVER ADVERTISEMENTS, IDENTIFY HOW MANY UNIQUE USERS VISIT US, AND TRACK USER TRENDS AND PATTERNS. THEY ALSO PREVENT YOU FROM HAVING TO RE-ENTER YOUR PREFERENCES ON CERTAIN AREAS OF THE WEBSITES WHERE YOU MAY HAVE ENTERED PREFERENCE INFORMATION BEFORE.

WE MAY TRANSMIT NON-PERSONALLY IDENTIFIABLE WEBSITES USAGE INFORMATION TO THIRD PARTIES IN ORDER TO SHOW YOU ADVERTISING WHEN YOU VISIT OTHER SITES.

ANALYTICS, LOG FILES AND READING HISTORY

WE GATHER CERTAIN INFORMATION AUTOMATICALLY AND STORE IT IN LOG FILES. THIS INFORMATION MAY INCLUDE IP ADDRESSES, BROWSER TYPE, OPERATING SYSTEM AND OTHER USAGE INFORMATION ABOUT THE USE OF OUR SERVICES, INCLUDING A HISTORY OF THE PAGES YOU VIEW.

WE MAY COMBINE THIS AUTOMATICALLY COLLECTED LOG INFORMATION WITH OTHER INFORMATION WE COLLECT ABOUT YOU. WE DO THIS TO IMPROVE SERVICES WE OFFER YOU, INCLUDING CUSTOMIZED RECOMMENDATIONS, ADVERTISING, TO IMPROVE MARKETING, AND TO TRACK ACCESS AND USE OF OUR SERVICES ACROSS THE DEVICES THAT YOU MAY USE TO ACCESS OUR SERVICES.

WE HAVE HIRED THIRD PARTIES TO PROVIDE US INFORMATION, REPORTS AND ANALYSIS ABOUT THE USAGE, BROWSING PATTERNS OF OUR USERS. THEY MAY INDEPENDENTLY RECORD THE TYPE OF DEVICE AND OPERATING SYSTEM YOU ARE USING, GENERAL LOCATION INFORMATION, AS WELL AS EVENTS THAT OCCUR ON OUR WEBSITES, SUCH AS HOW OFTEN YOU USE OUR WEBSITES.

THIRD PARTY SITES, APPS AND PLATFORMS

OUR WEBSITES MAY INCLUDE LINKS TO THIRD-PARTY SITES, APPS AND SOCIAL MEDIA PLATFORMS, INCLUDING FACEBOOK, TWITTER AND INSTAGRAM. CLICKING ON THOSE LINKS MAY ALLOW THIRD PARTIES TO COLLECT DATA ABOUT YOU. WE DO NOT CONTROL THIRD-PARTY SITES, APPS AND SOCIAL MEDIA PLATFORMS AND WE ENCOURAGE YOU TO READ THEIR PRIVACY NOTICES SO THAT YOU UNDERSTAND HOW THEY PROCESS INFORMATION ABOUT YOU.

THIRD PARTY COOKIES: ADVERTISING AND AFFILIATE LINKS

OUR AD PARTNERS AND OUR AFFILIATE LINKS MAY COLLECT PERSONAL DATA FROM YOU FOR THEIR OWN PURPOSES.

• AD PARTNERS INCLUDE AD NETWORKS SUCH AS THIRD-PARTY AD SERVERS, AD AGENCIES, AD TECHNOLOGY VENDORS AND RESEARCH FIRMS.

• AFFILIATE LINKS PARTNERS PAY US WHEN YOU BUY THINGS FROM THEM OR ANOTHER THIRD PARTY AFTER CLICKING ON AN AFFILIATE LINK IN OUR CONTENT.

OUR AD PARTNERS USE THIRD PARTY COOKIES TO SERVE ADS TO YOU AND TO TARGET YOU WITH TAILORED (OR PERSONALIZED) ADS WHEN YOU ARE ON OUR SITES AND APPS AND WHEN YOU VISIT THIRD PARTY SITES.

AD PARTNERS AND AFFILIATE LINKS PARTNERS MAY VIEW, EDIT OR SET THEIR OWN COOKIES ON YOUR MOBILE DEVICE OR WEB BROWSER WHEN YOU INTERACT WITH OUR WEBSITES. THEY USE COOKIES TO TRACK YOUR USE OF OUR SITES AND APPS AND YOUR ACTIVITIES ELSEWHERE ONLINE. WE ARE NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OF THESE THIRD PARTIES AND WE ENCOURAGE YOU TO READ THEIR PRIVACY NOTICES SO THAT YOU UNDERSTAND HOW THEY PROCESS INFORMATION ABOUT YOU.

GENERAL DATA PRIVACY REGULATION (GDPR)

WE DO NOT SPECIFICALLY TARGET OUR MARKETING TO THE EU OR CONDUCT BUSINESS IN OR TO THE EU IN ANY MEANINGFUL WAY. IF THE DATA THAT YOU PROVIDE TO US IN THE COURSE OF YOUR USE OF OUR SITE, CONTENT, PRODUCTS AND/OR SERVICES IS GOVERNED BY GDPR, WE ABIDE BY THE RELEVANT PORTIONS OF THE REGULATION.

AS A EEA RESIDENCE OR IN CASE YOU ARE ACCESSING THIS SITE FROM WITHIN THE EEA, YOU MAY HAVE THE RIGHT TO REQUEST: ACCESS TO, DELETION OF; PORTABILITY OF; AND RESTRICTION OR OBJECTION TO PROCESSING, OF YOUR PERSONAL DATA, FROM THE WEBSITES OR US. THIS INCLUDES THE “RIGHT TO BE FORGOTTEN.”

TO MAKE ANY OF THESE REQUESTS, PLEASE CONTACT OUR DPO@CLIENTSANDSUCCESS.COM.

CHILDREN’S GUIDELINES

COPPA COMPLIANCE. WE DO NOT KNOWINGLY COLLECT OR STORE ANY PERSONAL INFORMATION ABOUT CHILDREN UNDER THE AGE OF 13. IF YOU ARE UNDER 18 YEARS OF AGE YOU ARE NOT AUTHORIZED TO PROVIDE US ANY PERSONAL INFORMATION AND SHOULD NOT USE OR ACCESS THIS WEBSITES.

INFORMATION SECURITY

WE WILL MAKE ANY REASONABLE EFFORT TO KEEP YOUR INFORMATION SECURE. IF WE BECOME AWARE OF A DATA VULNERABILITY, WE WILL ATTEMPT TO PROMPTLY FIX IT IN ORDER TO KEEP YOUR DATA SAFE. WE HAVE IMPLEMENTED SUITABLE SECURITY POLICIES, RULES AND TECHNICAL MEASURES TO PROTECT AND SAFEGUARD THE PERSONAL INFORMATION UNDER OUR CONTROL FROM UNAUTHORIZED ACCESS, IMPROPER USE OR DISCLOSURE, UNAUTHORIZED MODIFICATION, UNLAWFUL DESTRUCTION OR ACCIDENTAL LOSS. HOWEVER, WE ARE NOT RESPONSIBLE FOR THE SECURITY POLICIES, RULES AND TECHNICAL MEASURES USED BY THIRD PARTIES THAT RECEIVED THE INFORMATION AND YOU HEREBY ABSOLVE US OF ANY AND ALL LIABILITY IN CONNECTION WITH SUCH USE.

DISCLAIMER

WE ARE NOT RESPONSIBLE FOR EVENTS BEYOND OUR DIRECT CONTROL. WE CANNOT GUARANTEE NOR DO WE REPRESENT THAT THERE WILL BE ERROR-FREE PERFORMANCE REGARDING THE PRIVACY OF THE INFORMATION, AND WE WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES RELATING TO THE USE OR RELEASE OF THE INFORMATION.

DATA RETENTION

WE WILL KEEP YOUR DATA FOR AS LONG AS WE NEED IT TO PROVIDE YOU WITH PRODUCTS AND SERVICES, COMPLY WITH APPLICABLE LAW, RESOLVE ANY DISPUTES BETWEEN US OR WITH THIRD PARTIES, AND TO ENFORCE ANY CONTRACTS BETWEEN US.

LINKS

THE PRIVACY POLICY OF SITES DISPLAYED AS SEARCH RESULTS, OR OTHERWISE LINKED TO BY THE COMPANY, IS NOT CONTROLLED BY US. THESE OTHER SITES MAY PLACE THEIR OWN COOKIES ON YOUR COMPUTER, COLLECT DATA OR SOLICIT PERSONAL INFORMATION.

MORE INFORMATION

PLEASE REFER TO OUR DATA PROTECTION OFFICER (DPO) IN CASE YOU HAVE QUESTIONS ON THIS OR IN CASE YOU WANT TO MAKE USE OF YOUR RIGHTS RELATED TO YOUR PERSONAL DATA AS DESCRIBED IN THIS PRIVACY POLICY.

IF YOU FEEL YOUR PERSONAL DATA HAS BEEN INFRINGED BY WWW.CLIENTSANDSUCCESS.COM, PLEASE GET IN TOUCH WITH OUR DPO AT DPO@CLIENTSANDSUCCESS.COM.